BRAND TOUCHPOINTS
Every retailer has brand touch points, but how
many do you have?
Whether you own an Amazon Shop or countrywide retailer with hundreds of stores, we have mapped-out brand touchpoints and have always supported our clients to (re-) design or streamline the customer journey…

BRAND TOUCHPOINTS
Every retailer has brand touch points, but how
many do you have?
Whether you own an Amazon Shop or countrywide retailer with hundreds of stores, we have mapped-out brand touchpoints and have always supported our clients to (re-) design or streamline the customer journey…
DIGITAL TOUCHPOINTS
Let’s start with the most popular: Digital
marketing touch points,
Understanding your customers’ current situations, and what drives them toward loyalty or defection, is the first step in delivering a superior customer experience. For example, social media has proved to be effective in communicating…

DIGITAL TOUCHPOINTS
Let’s start with the most popular: Digital
marketing touch points,
Understanding your customers’ current situations, and what drives them toward loyalty or defection, is the first step in delivering a superior customer experience. For example, social media has proved to be effective in communicating…
TRADITIONAL TOUCHPOINTS
Traditional brand touchpoints have been utilised
for many years,
Examples such as, ad campaigns, media advertising, promotions and events are still widely used today to reach a target audience. In present day, non-marketing communication touchpoints seem to have a larger influence…

TRADITIONAL TOUCHPOINTS
Traditional brand touchpoints have been utilised
for many years,
Examples such as, ad campaigns, media advertising, promotions and events are still widely used today to reach a target audience. In present day, non-marketing communication touchpoints seem to have a larger influence…
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