MARKETING TOUCHPOINTS

DIGITAL MARKETING TOUCH POINTS

If you want to get a feel for what motivates your customers, it is helpful to actually try to understand the platforms where they spend most of their time. Doing this gives us more insight into your customers’ current situations, and what drives them toward loyalty or defection. Understanding the touchpoints your customers have with your company is the first step in delivering superior customer experience.

Touchpoints

Most common Digital touch points are

• Amazon
• Paid Search and Shopping
• Social Media
• Additional Marketplaces
• Reviews and Ratings
• Fulfillment Experience (party offline)

DECONOVO
Home Textile Rebranding

CELUCCI
Men’s Fashion Jewellery Branding

KRISBOW
Intl. Tool Brand Upgrading

VAS LIGHTING
Outdoor Lighting Rebranding

SAVIA
Home Lighting Product Design